If you have questions or are not satisfied with any item contact us at tonisgifts@msn.com or call us at
815-239-2134 for instructions on returning the item for a refund or replacement please include the item # and a brief description of the problem along with your e-mail address or phone # so we can contact you as soon as possible to get the issue resolved. We know the best way to get repeat customers is to give great customer service.