Q. Do you have a retail store?
A. No, we currently offer catalog sales, website sales, and attend craft and trade shows from time to time. If you would like a catalog click catalog orders in the directory or send us an e-mail with catalog request in the subject line. If you would like to be notified of upcoming shows we will be attending send an e-mail with upcoming shows in the subject line.

Q. What is your return policy?
A. Please see our return policy page.

Q. What if I am not satified with my order?
A. Satisfaction is guaranteed. Please see our return policy page for more information.

Q. Can I place an order from your catalog through the website.
A. Yes, our website only shows a small portion of the items available through our catalog
    to order any item in the catalog simply go to the catalog order page, click order online
   and enter the item # in the box.

Q. Can I change or cancel my order after it has been submitted?
A. Once an order has been sent to our order fulfillment center it can not be changed, to find out the status of your order  contact us at 815-239-2134.

Q. When will I recieve my order?
 A. The average time to recieve an order is a week to ten days from the time the order   is
     is  placed using standard ground shipping.

Q. How can I learn more about the products on your website?
A.  You can contact us by e-mail at tonisgifts@msn.com or call 815-239-2134

Q. How much does shipping cost?
A. Please see our shipping page.